Route Order Protection

Route Order Protection

If you've placed an order recently you may have noticed a new widget in our checkout!

This new widget allows you to add an extra layer of protection to your order when it ships!

With 1-click protect if your order gets damaged, lost or stolen you can place a claim through the Route app and they'll arrange for replacement to be shipped out ASAP!

Of course, we'll always assist you to make a claim with couriers if there's an issue with their service - regardless of whether you order the extra protection or not!

However, if the package gets damaged or stolen from your property after it get's dropped off then that's not usually covered by the courier - that's where Route can really be a life saver!

Route is available now for orders up to $5000, excluding our Custom PC Designer systems. (We're working on it! 😉 )

A note about tracking:
We currently don't use Route's tracking tools, as it's not compatible with our shipping partners, but we're looking to integrate that in future updates.

For more information about Route - click here.