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Playtech

4.7

994 reviews

AI-Generated Summary

Based on 994 reviews

Helpful sales staff tailoring the new machine to customer preferences
Prompt communication and accommodating service, including customization options
Fast delivery, great build quality, and excellent customer service

Mich Pettifer

3 days ago

Verified

Sales support was great and delivery of the pc was on point. Easy transaction and so far we're very happy with the pc which had the best price out there as far as I could see. Thanks guys 👍🏼

Jon Halls

7 days ago

Verified

Couldn't be happier with end result or sales experience. Sales staff were really helpful tailoring my new machine to reflect what I wanted. Only thing I would have to say was that the website claimed it was 3-5 working days for machine to ship. It was actually 7 days so be aware of this going in. All made up for with finished item.

Stewart Salmon

2 weeks ago

Verified

From my very first interaction, I knew that purchasing my replacement computer from Playtech was a smart decision. The communication was prompt and clear, and they were incredibly accommodating, even when I changed my mind about certain specifications. I opted for delivery, and to my delight, my machine arrived within a swift five working days. I couldn't be happier with the performance and quality of the computer! What impressed me even more was their willingness to customize my order. If you’re looking for upgrades beyond what they have listed, just ask—I'm sure they'll do their best to meet your needs. Overall, I had a fantastic experience, and I will definitely be a repeat customer when the time comes! Highly recommend Playtech for anyone in need of a reliable computer.

Kara Thompson

2 weeks ago

Verified

Have brought a monitor and PC through Playtech and service was amazing. My son absolutely loves them both. He rattled off all the good things they have (went totally over my head lol) but he's super stoked. I needed to contact the team at Playtech and their response was so fast and helpful. Appreciate all the amazing work from the team at Playtech!

Caleb Dawson

3 weeks ago

Verified

Great experience with the staff at Playtech! Had a few questions and they answered quickly, they even managed to get me a better deal on the entire order. Great build quality, fast delivery and I’m extremely happy with the purchase Cheers guys!

Stacey Kirkbride

3 weeks ago

Verified

I brought two PC's from them and the service and quality of the PC delivered was great!

Helena Endrighi Costa

4 weeks ago

Verified

I would like to express my gratitude for all the support and care I received from Playtech when purchasing my first computer in New Zealand. Paul was incredibly polite and helped me in every possible way whenever I needed it. Exceptional professionalism and support! I highly recommend them—you’ll never be left stranded with these guys. 1,000/10!

Joseph Sweetman

1 month ago

Verified

Best place to get a PC built in NZ without a doubt, flawless quality and customer service.

Neil Osborne

1 month ago

Verified

Always excellent to deal with, always give prompt service and always make sure the customer and consumer is happy with the services provided

Mike M

1 month ago

Verified

Best speedy service.

Caleb W

2 months ago

Verified

Outstanding customer service. I had an issue with my new rig and the response was above and beyond. Really pleased and will keep coming back.

Philippa Udy

2 months ago

Verified

Very helpful & knowledgeable, would definitely use again.

Rigel

2 months ago

Verified

The team is very accommodating with my questions. They have a nice showroom too so you could get a better idea of what you’re purchasing l

deben lagonde

2 months ago

Verified

Best place to get a pc and they are quite helpful.

Anthony Sanchez

2 months ago

Verified

I just want to visit here and meet the viva la dirt league crew!! Love their videos! 👌👍

Tyler McElwain

2 months ago

Verified

Got a new PC, runs everything so smoothly. Also upgraded one of the parts for me, love my new comp. Cheers guys.

Robbie Green

2 months ago

Verified

They didn't have a flat clicker my size but the manager was really cool.

Denise Margaret

2 months ago

Verified

Thank you I am so happy you all are so good I will shop here again sometime

Sean Clark

2 months ago

Verified

Recently purchased the Ronin Ultra as part of the boxing day deals. The service we received throughout the purchase process was phenomenal. Shoutout to Dan who was able to reply to emails promptly and provide extremly helpfull support. The PC arrived with everything we needed to set it up and runs perfectly. We will absolutely be using playtech in the future!

Neo

2 months ago

Verified

Absolutely fantastic experience, heaps of thanks to Dan for helping me decide on the right PC and specs!! It’s so beautiful and was all set up and ready to go. Thank you Playtech!! 🩷

Philip Bottrill

2 months ago

Verified

For about 2 hours my system wouldn't power on, which totally frustrated me big time. But my frustrations were changed to joy when our man Paul was doing his very best to help me out. Keep in mind this was at 1030pm on new years eve!!! Yet he was devoted to getting this sorted. It turns out, one of the power bottons had popped of the motherboard during courier. Once that was fixed it was all go. Can't thank Paul enough, especially when you guys were closed for the year. Paul is an asset to your team. His dedication to his customers needs to be celebrated!!

Michael Ekins

4 months ago

Verified

Recently purchased the Samurai Ultra prebuilt PC, very nice machine I am enjoying it alot. Thanks Playtech for a great machine, great price and great service.

4 months ago

Verified

I highly recommend Playtech to all who are looking for online purchase, I have used this company throughout the years in which the communication and customer service has been excellent, a very professional and great team to deal with, I would definitely use again.

chris price

4 months ago

Verified

easy to navigate web site all the information you need to make a decision, SteelSeries Rival 3 Wireless Gaming Mouse and SteelSeries QcK Edge Cloth Mouse Pad Medium Size is a solid and well made product. Feels right for the hand great for playing games I have found all SteelSeries products are well made and reliable the team at Playtech is always willing to help out with questions to get you up and going.

Chrystal Toner

4 months ago

Verified

I just brought a pc from playtech I’m so happy with it and thank you to the amazing stuff who helped me and my partner pick the perfect pc for us thank you

Zack

4 months ago

Verified

Best dealer of online gift cards

Mansurkhuja Abdughafor

4 months ago

Verified

I have never been to New Zealand but I have watched the videos of Playtech with Rowan Alan Adam and here we are. Thanks

John Doe

4 months ago

Verified

Do you guys still have free samples of RTX 4090? My GF would like to have one too. Rowan (cool dude, total respect) gave me one and I appreciate if you could give me info about new samples. Ping me if you have 5060 or something - that will work for me too

Shizzi Bowden

4 months ago

Verified

I had been super stressed out with a build not working, had a few friends take a look but none of us could fix it. I was sure the wiring was just dodgy, but didn't have the time or mental capacity to deal with it myself. So I bit the bullet and brought my pc in to PlayTech for a professional diagnosis. Not only were their technicians able to diagnose the wiring issue, they fixed it. They fixed everything. Every single tiny issue in my pc is gone!!! I've had this build in this same case for 7 or 8 years through a LOT of moving. It was missing screws, had some damaged USB ports, and was missing a back slot cover. I hardly mentioned these issues to Playtech only mentioning that there was an internal issue and yet the PC handed back to me is immaculate. Everything is repaired and all the new chassis pieces were obviously chosen with care to match the originals as closely as possible. I have a feeling there are even more minute fixes that I don't even know about (the pc was picked up on my behalf so I couldn't ask lol). There was no extra charge for these extra repairs!! Playtech, I probably won't be seeing you for a while with such a perfect PC, but should an issue that I cannot fix myself ever arise again you will be my immediate choice.

Aaron Jahne

4 months ago

Verified

You guys clearly go above and beyond in supplying the best technology at the best rates in New-Zealand. The PC is exactly as advertised and more. Clean, crisp and completely powerful compared to my old set up. The designer of the Vanguard PC designed it excellently, all components work very well together. The assembler also did a magnificent job with the wiring and organizing the inner physical parts of the PC. The customer service team that I dealt with were also completely top notch. What an absolutely unit and a beast of a PC and what an absolutely smashing team. 100/100 marks. Excellence with triple merit my dudes.

max fisher

4 months ago

Verified

I had an outstanding experience with Playtech! Their customer service was exceptional – they promptly addressed any concerns I had and provided helpful guidance every step of the way. I’m thrilled with my new PC, and the quality has exceeded my expectations. I highly recommend Playtech to anyone looking for reliable service and great products.

Dan

5 months ago

Verified

Top tier service. I emailed them about putting a full top to bottom rig together for me, got a quote back pretty smartly and once we shuffled a few small details, I paid the money and within a couple of days I had everything at my doorstep. Dan was great to deal with and the build itself is a very spicy meatball. Thanks team.

Reni Maimz

5 months ago

Verified

I brought the Orion Pro and these guys made the purchase for me super easy peasy. I recommend Playtech to everyone. They are professionals and got one of the best customer service out there.They will help and they know their stuff.

vmanz

5 months ago

Verified

Highly recommend playtech, my pc is amazing. The best service and communication from playtech

Richard Smith

5 months ago

Verified

Spoke with this person called Paul on the online chat. Super friendly and helped me make a decision of what PC to buy.

GinGeriTV

5 months ago

Verified

Хоть я и с России но знаю что за мышкой и клавиатурой я приеду сюда! Отличное место!

Sam Young

5 months ago

Verified

Just bought my Ronin pc from Playtech and picked up today. Excellent customer service from Dan， he explained my all the pc informations and good price at the end. Worth the money and 3 years warrantly！

Jamie Rea

5 months ago

Verified

Was a little disappointed that they didn't have a mouse "My Size" but amazing service non the less

KINDER GAMEPLAYS

5 months ago

Verified

I would’ve give 4 starts because I couldn’t find any flat clicker in stock. Nice variety of steel series scented candles tho 💯

Hayley Joy

5 months ago

Verified

I ordered my first ever gaming pc from playtech last wednesday and it arrived yesterday and i couldn’t be more happy with it ^_^ although it didn’t come with the RAM upgrade I paid for playtech were super nice and helpful when i called about it and sent the right RAM as soon as i got off the phone with them and it’s arriving at some point today. amazing and friendly customer service, fast shipping, one happy girl with her new PC, playtech are legends!! :D

Sanjay Naidu

5 months ago

Verified

Got in touch with Playtech Regarding a PC and they were so helpful and informative and very easy to communicate with and at the end I got a PC that is not only solid with Price but performance as well. Highly recommended if you are looking to purchase your first gaming PC or even just upgrade.

Jos Van De Laar

6 months ago

Verified

I've found Playtech great to deal with. I preordered my Ducky SF and it arrived a week before the date they were advertising. I was prepared to wait to get just the KB I wanted and was happily surprised when it came so quick. They are always good though

Patch Gaming

6 months ago

Verified

Got a custom made pc here multiple times and have never been let down. Tom was super helpful and friendly, and gave great advice and expertise. I appreciate the time and effort put into my build as he built it if it were his own providing me with exceptional customer service and a quality build. Love this place never going anywhere else and recommend it to everyone and anyone who is looking for a place to build or buy a PC :)

Tony

6 months ago

Verified

Excellent service! Ordered on Monday and arrived on Friday! Great text communication keeping me informed of the staus. I was recommended to Playtech by a friend and I would not hesitate to recommend to others.

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