We currently have over 20,000 products listed on our website, so as you can probably imagine it's hard for us to be experts in everything! (we do try though!) This means that sometimes if you've got a faulty product it's best to speak to the manufacturer first so that they can help you troubleshoot your problems.

That way, if the goods are deemed faulty they can issue you with a reference number that you can give to our team to streamline the return, repair or replacement of your product!

Please note, we're always happy to take a look at faulty products purchase from PLAYTECH, this is just a suggestion that will help speed up your warranty claim.

 Brand

Contact Details 

Acer

Please call 0800 223 769 for services

AOC

Please call 0800 426 677

APC

Please call 0800 333 373 for forward replacement

Apple

Please call 0800 692 7753 or see www.apple.com/nz/contact/

ASUS

Please call 0800 278 778

Brother

Please call 0800 454 677 (DOA) or 0800 500 751(warranty)

Dell Monitor

Please call 0800 444 617

D-Link

Please call 0800 900 900 and request a case number before returning

Ducky

Contact Playtech

Dynamix

Please call 09 415 9002

Gigabyte

Contact Playtech

Intel

Contact Playtech

Lenovo

Please call 0508 770 506 for services

Linksys

Please call 0800 441 528 and request a case number before returning

Netgear

Please call 0800 174 600

Samsung

Please call 0508726786

TP-Link

Enter ticket at www.msi.com/support

MSI

Contact Playtech

Razer

Enter ticket at support.razer.com

Logitech

Please call 0800 743 967